7bet Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") serve as a legal agreement between the 7bet platform and its users ("Member" or "you"). By using any service, game, or feature on 7bet, you agree to comply with all clauses of these Terms.

These Terms are written in English; if any difference in interpretation arises from another language version, the English version shall be considered authoritative. Alongside these Terms, please also read our Privacy Policy, as both documents apply together.

2 Eligibility and Registration

To open an account and use 7bet's services, you must meet the following requirements:

• You must be at least 21 years old — this age limit is mandatory for casino and sports betting.
• You are registering voluntarily for yourself and not on behalf of anyone else.
• All information provided at registration is accurate, complete, and up to date.
• You may have only one active account. Multiple accounts for the same person are strictly prohibited.
• You are using your own funds — betting with a third party's money is prohibited.

You must provide your real name, date of birth, and mobile number at registration. 7bet may request a copy of your National ID or passport at any time for identity verification. If information is found to be false, the account will be closed and the balance may be forfeited.

3 Account Management

You are fully responsible for the security of your account. You should not share your login details with anyone, and if you suspect unauthorised access, contact customer support immediately.

• Change your password regularly and avoid passwords that are easy to guess.
• Do not leave your device without logging out of your account.
• Selling, transferring, or renting your account to a third party is prohibited.
• If you need to change information on your account, you must apply through the verification process.

If 7bet detects unusual transactions or suspicious activity on an account, it has the right to suspend that account immediately and may request additional information for investigation.

4 Deposits and Withdrawals

The minimum deposit amount on 7bet is ৳100 and the minimum withdrawal amount is ৳1,000. Your account must be verified for each transaction to be completed.

Accepted deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer (Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other scheduled banks). The same methods apply for withdrawals. Withdrawal requests are generally processed within 1 hour.

• The source of your deposit must be a payment method registered in your own name.
• Deposits from third-party accounts or cards are not accepted.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals will not be processed until the wagering requirement on bonus funds has been completed.
• If any irregularity is suspected in a transaction, 7bet may hold the transaction and investigate.

5 Bonuses and Promotions

All bonus offers on 7bet are provided under specific conditions. It is mandatory to read the specific terms of the relevant offer before claiming a bonus.

A welcome bonus of up to 120% on the first deposit is available, up to a maximum of ৳10,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: on a ৳1,000 deposit the bonus is ৳1,200, total balance ৳2,200, and ৳1,200 × 25 = ৳30,000 in betting must be completed before withdrawal.

• Winnings from a bonus are not directly "free money" — they can only be withdrawn after the wagering requirement has been met.
• Multiple members on the same device, IP address, or within the same household cannot claim the same bonus.
• If bonus abuse is found, the bonus and any associated winnings will be cancelled.
• A new bonus cannot be activated while an existing bonus is still active.

For other promotions such as weekly reloads, slot festivals, or birthday gifts, specific wagering conditions and minimum deposit requirements apply to each offer. 7bet reserves the right to change or discontinue any promotion without prior notice.

6 Betting and Gaming Terms

The following terms apply when placing sports bets, playing live casino, slots, and other games on 7bet:

• A bet once confirmed cannot be changed or cancelled — except when a market is suspended.
• In the event of a technical fault (server outage, game freeze), 7bet has the right to cancel or reset the affected round.
• Bets on unfinished events will be settled in accordance with the service rules.
• If incorrect information or odds are displayed in any game or betting market, 7bet has the right to cancel that bet.
• Using automated betting software or bots is strictly prohibited.

7 Prohibited Activities

The following activities are strictly prohibited on the 7bet platform. Violating these prohibitions may result in account closure and legal action:

• Opening multiple accounts for the same person.
• Exploiting gaps in bonus terms to gain unfair advantage ("bonus abuse").
• Placing two opposing bets to avoid risk ("arbitrage").
• Using bots or scripts to place bets automatically.
• Operating an account using another person's identity.
• Gaining an advantage by providing false information.
• Exploiting technical vulnerabilities in the platform.

8 Limitation of Liability

7bet aims to keep its platform running without interruption, but temporary outages may occur due to technical reasons, third-party service disruptions, or unforeseen events.

• 7bet is not responsible if any bet or game is missed due to temporary unavailability of the platform.
• 7bet is not liable for losses caused by internet disconnection or device issues.
• Game outcomes are controlled by a certified Random Number Generator (RNG) — no one can interfere with results.
• The maximum financial liability will under no circumstances exceed the amount of the transaction concerned.

9 Privacy and Data Protection

The collection, storage, and use of your personal information is described in detail in our separate Privacy Policy. By accepting these Terms, you are also accepting that policy.

• SSL encryption is used to protect your information.
• Documents submitted for identity verification are stored securely and are not shared with third parties.
• Information may be disclosed to the relevant authorities where required by law.

10 Responsible Gaming

7bet believes gaming is a form of entertainment, but it can be harmful if left unchecked. Every member is therefore asked to follow the Responsible Gaming Policy.

• You can set deposit limits, bet limits, or time limits for yourself.
• You may request a temporary break ("cooling-off period") or permanent self-exclusion if needed.
• It is the member's responsibility to ensure that no one under 21 years of age can access the platform.
• If signs of problem gambling appear, contact 7bet customer support immediately.

11 Account Closure and Suspension

7bet reserves the right to suspend or permanently close an account without notice for any of the following reasons:

• A clause of the Terms has been violated.
• Suspicion of fraud or deception arises.
• Indications of money laundering or illegal activity are found.
• Failure to provide information or documents required for verification.

If an account is closed for a legitimate reason and no terms have been violated, the remaining balance will be returned subject to wagering conditions being met.

A member may also request account closure themselves. In that case, an application must be made through customer support and the verification process must be completed.

12 Dispute Resolution

If a dispute or objection arises, please contact the 7bet customer support team first. Support is available 24 hours a day via live chat or email.

• Dispute complaints must be raised within 30 days of the incident.
• When submitting a complaint, please provide your account ID, transaction details, and relevant information.
• 7bet will investigate the complaint and communicate the outcome within a reasonable time.
• In disputes regarding game results, server logs will be considered the final evidence.

For general questions, visit our FAQ section — detailed answers to common topics are provided there.

13 Changes to Terms

7bet reserves the right to partially or fully change these Terms at any time. The date a change takes effect will be shown at the top of this page as "Last Updated".

Continuing to use the service after a change will be taken to mean you have accepted the new Terms. It is therefore recommended to visit this page regularly.

14 Contact

If you have any questions, comments, or need clarification about these Terms, please contact the 7bet customer support team:

• Live Chat: Available 24/7 in Bengali and English.
• Email: [email protected]

To learn more about us, visit the About Us page.