For ages 21+

7bet Responsible Gambling — Protect Yourself and Your Family

Gambling should be a form of entertainment — not a source of financial problems. 7bet believes it is important for every player to be aware of their own limits. On this page you will find guidance on how to stay in control, recognise warning signs, and get help when needed.

Age limit 21+ applies Self-control tools 24/7 support Self-exclusion option

Why Knowing Your Limits Matters

Betting and casino games can be an enjoyable pastime, but they stay healthy only when a player keeps control over their spending and time. At 7bet we firmly believe that entertainment should never become a source of financial stress or family conflict.

Using any 7bet service is completely prohibited for anyone under 21 in Bangladesh. We verify age at account registration and reserve the right to request additional verification in cases of doubt. If you read our Terms and Conditions, you will find full details about age limits and account eligibility.

While playing, always ask yourself: am I playing for fun, or am I trying to recover money I have lost? If the answer is the second, it is time to take a break. The 7bet support team is always here for you — you can also check our FAQ to learn more.

Core Principles of Responsible Gambling

Always play for entertainment, not as a source of income
Set a fixed spending limit for each day or week and stick to it
Never bet with borrowed money or funds set aside for emergencies
Take a break from games when you are not in a clear state of mind — when tired, worried, or under stress
Avoid placing bets when under the influence of alcohol or anything else
Keep your account details completely out of reach of children

Tools to Help You Stay in Control

7bet offers several self-control features that you can activate directly from your account settings or through our support team.

Set a Deposit Limit

Set a maximum deposit amount for each day, week, or month. Once a limit is set it takes effect immediately; increasing a limit requires a set waiting period.

Deposit control

Session Time Limit

Set a time limit for each gaming session. When the set time is up, you will receive a warning and may be logged out if needed.

Time management

Temporary Account Break

Suspend your account temporarily for anywhere from 24 hours up to six months. No login or betting will be possible until the break period ends.

Temporary break

Permanent Self-Exclusion

If you feel you need to stay away from gambling for an extended period, you can apply to close your account permanently. Once this decision takes effect, it cannot be reversed before the specified period has passed.

Permanent exclusion

Bet History and Spending Report

View a full record of your deposits, withdrawals, and bets for any period from your account dashboard. This is the easiest way to understand your own spending.

Spending review

Direct Contact with the Support Team

Contact 7bet's 24/7 live chat or email for any issue. Our trained team is ready to help in both Bengali and English.

Live support

Warning Signs of a Problem — Do Not Ignore These

If you notice any of the following signs in yourself or someone close to you, it is important to act quickly.

Feeling the urge to place larger bets after a loss to try to win back what was lost.

Spending hours on games at the expense of family, friends, or work.

Borrowing money or dipping into savings to gamble — betting with money meant for bills or emergencies.

Hiding from family or friends how much you are playing or how much you are losing.

Feeling restless, irritable, or anxious when unable to play.

Repeatedly saying "just one more time" but being unable to stop.

Losing focus at work or study, or neglecting responsibilities because of gambling.

If more than one of these signs is affecting your life, take steps to help yourself — suspend your account temporarily or permanently and seek professional advice. Contact 7bet's 24/7 live chat and our team can guide you in the right direction.

Check Yourself — A Few Questions

Answer the following questions honestly. If you answer "yes" to more than three, consider seeking help.

In the past month, was there a day when you spent more money on gambling than you had planned?

Have you tried to stop gambling but found you could not?

Have family members or friends expressed concern about your gambling habits?

Have you bet again on the same day to try to win back money you lost?

Have you cut back on sleep or meals because of gambling?

Have you lied to hide the fact that you were betting?

These questions are only meant to help you understand your own situation — they are not a diagnosis. But if the answers concern you, learn more about us and speak with our support team.

Where and How to Get Help

Acknowledging a problem takes courage. You can find support through any of the following.

7bet Support Team

Contact us via live chat or email 24 hours a day, seven days a week. Our team can communicate in both Bengali and English. You can also request account limits or self-exclusion here.

[email protected]

Family and Trusted Friends

Talk openly with the people close to you. If family members understand your situation, they can provide the right support. Do not face it alone out of shame or fear — reach out for help.

Professional Mental Health Advice

A mental health professional or counsellor can provide effective support in overcoming a gambling addiction. This service is available at government hospitals and private mental health centres in Bangladesh.

Protection of Minors

Anyone under 21 is completely prohibited from using 7bet. If there are children or teenagers in your home, use a password lock on your devices and never leave your account details within their reach. Using parental control software is also an effective measure. Our Privacy Policy contains guidelines on protecting minors' information.

7bet's Commitment to Responsible Gambling

7bet is not just a betting platform — we want every one of our members to enjoy their experience in a healthy and informed way. That is why we continuously improve our responsible gambling tools and policies.

Our support team is specially trained to assist players who are experiencing difficulties with sensitivity and care. Any self-exclusion or limit request is acted on promptly — without questions or delays.

7bet ensures:

Age verification is mandatory at account registration
Marketing messages are stopped while self-exclusion is active
Responsible gambling tools are free and easy to use
The support team is available 24 hours a day in Bengali
Information about players experiencing difficulties is kept confidential
Self-exclusion can be activated easily without any pressure or advertising

Frequently Asked Questions About Responsible Gambling

Log in to your account and go to "Account Settings" or the "Responsible Gambling" section, where you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. Increasing a limit requires a waiting period for your safety. Contact live chat for assistance.

When self-exclusion is activated, your account will be closed for a set period — or permanently. During this time you will not be able to log in, deposit, or place bets. 7bet will also stop sending you any marketing messages. To apply, contact us via live chat or email.

No. All 7bet services are strictly for users aged 21 and above. Age is verified during account registration, and additional identity verification may be requested if needed. If an underage account is identified, it is closed immediately.

It is not possible to apply directly on someone else's behalf, but you can inform the 7bet support team about the situation. Our team will assess the situation and take appropriate action. We also encourage you to speak directly with the family member and support them in applying themselves.

A temporary break lets you suspend your account for a set period — such as 24 hours, one week, or one month. Access is restored automatically once the period ends. Permanent self-exclusion is much longer-term — once activated, it cannot be reversed before the specified duration (such as five years or a lifetime) has passed.

Yes. In Bangladesh, trained counsellors at government and private mental health centres can help with addiction issues. In addition, the 7bet support team is available 24/7 via live chat and email and can point you in the right direction.